Chapter 127
Yi Feng smiled, “Ensuring customer rights, that’s what any conscientious business should do!”
“To express our apologies for the trouble this has caused you, I’ve decided to give everyone present free new components!”
The customers were astonished at the announcement.
“What?? What? Give us for free? New components?!”
“My goodness! Boss, you’re really something!”
“Such boldness!”
“Xifeng Electronics is definitely trustworthy!”
“With this kind of attitude, I’ll buy my components from Xifeng Electronics from now on!”
The crowd was pleasantly surprised, voicing their admiration.
This completely changed their perception of Xifeng Electronics to a more positive one.
They could even become loyal customers of Xifeng Electronics!
Seeing this, Yi Feng smiled inwardly, deeming the PR crisis successfully handled.
“Only with your supervision and encouragement can we do better. The development of Xifeng Electronics cannot be separated from the trust and support of our customers!”
“On behalf of Xifeng Electronics, I express my heartfelt thanks to all of you!” Yi Feng bowed and shouted.
Applause erupted from the crowd of more than twenty people.
“This boss knows how to handle things!”
“Haha! We’ll definitely support Xifeng Electronics more in the future!”
“Yes, we’ll definitely support!”
Yi Feng smiled, “Since you all support us so much, I must show my gratitude. The new components for everyone present will come with an extended one-year warranty!”
The crowd was even more delighted upon hearing this, and another round of applause followed.
Next, Yi Feng distributed new components to them one by one, and before they left, he also gave them a small gift, such as headphones and mice.
More than twenty customers came in anger but left with smiles on their faces, warmly chatting with Yi Feng at the door before leaving.
Wang Tie and the Zhuo sisters inside the store were astounded by what they witnessed.
“My god, the boss’s PR tactics… are too awesome!” Zhuo Qingqing exclaimed.
“Of course, that’s Brother Feng!” Wang Tie said admiringly.
Turning customers who were originally planning to trash the store into loyal ones, such PR skills were indeed impressive!
Wang Tie silently noted Yi Feng’s techniques and methods, thinking he must study and analyze them carefully.
After sending the customers off, Yi Feng returned to the store with a serious expression.
Wang Tie, the Zhuo sisters, and the other employees, seeing Yi Feng’s stern face, were scared to speak.
The boss’s anger was truly frightening!
Yi Feng turned to Wang Tie and ordered, “Wang Tie, immediately call the customers who bought those two batches of components from Shengde Company. Inform them one by one, asking them to keep the original components and wait for our recall. Then, we’ll personally deliver better new components to replace the defective ones!”
“Do it quickly, today, even if it takes all night!”
“Qingqing and Qianqian, you two sisters coordinate, and others help with the delivery!”
Wang Tie understood the gravity of the situation. Just compensating those twenty-something people and giving out new components had already cost Xifeng Electronics over eighty thousand yuan!
If they continued with the triple refund, it would be a significant amount!
“Yes, Brother Feng, I got it. I’ll do it right away!” Wang Tie nodded solemnly.
“And, Brother Feng, what about Shengde Company… How do we deal with them?”
“We were definitely scammed by them!” Wang Tie said indignantly.
Yi Feng snorted coldly, “Of course we’ll hold them accountable. Our losses, they’ll have to compensate us tenfold, a hundredfold!”
Wang Tie pondered for a moment, then said, “But if they don’t admit they supplied those two batches to us, what do we do? We only have the delivery notes stamped with their seal, and there wasn’t a separate contract for those two batches, just a cooperation agreement with them!”
“It seems like even if we take it to court, there would be many loopholes, and… there’s a high chance of losing due to insufficient evidence.”
Yi Feng calmly said, “Go to court? In this era, expecting the court to deliver justice is very difficult.”
“Taking the legal route is not my choice. A gentleman seeks revenge, it’s never too late even after ten years, but I’m not a gentleman, revenge must be swift!”
“Wang Tie, I have plenty of ways to take down Shengde Company.”
“Trying to play tricks with me? Asking for death!”
Wang Tie saw in Yi Feng’s eyes a strong confidence, a confidence derived from his own strength.
He firmly believed, and was convinced, that Brother Feng was the most badass!
During his time working with Yi Feng, he had witnessed Yi Feng’s capabilities and intelligence, concluding that aside from Gu Xiaohua, no one could take advantage of Brother Feng!
“Wang Tie, go ahead and start working on recalling the products, no time to waste,” Yi Feng instructed.
“Alright, Brother Feng, I’m on it!” Wang Tie nodded, turning to the counter to start looking up customer information and making calls one by one.
Yi Feng stepped outside, squatting by the roadside to smoke, planning his next moves against Shengde Company.
This incident surely couldn’t be separated from Zhao Xingye!
He had no grievances with Nie Xin; that guy wouldn’t target him for no reason.
The only person who could make him do this was Zhao Xingye, that old lampshade!
He had an old grudge and direct conflict of interest with Zhao Xingye, and ever since opening the computer store, Zhao Xingye’s former customers had voluntarily come here, indirectly stealing a lot of Zhao Xingye’s resources.
With Zhao Xingye’s petty and vindictive nature, how could he let this go?
So, this incident was definitely related to him!
Yi Feng exhaled a ring of smoke, his eyes flashing coldly.
Fuck! Since you guys want to play, then let’s play properly!
Yi Feng thought, the most important point to bring down a company is to cut off their money flow.
The saying goes, cutting off someone’s means of livelihood is like killing their parents. By crippling Shengde Company’s profitable business, it would be enough to severely damage them.
But that was far from enough!
Just cutting off their profitable business wasn’t satisfying enough for Yi Feng; he wanted to bankrupt them completely!
Otherwise, it wouldn’t quell his anger!
The best way to bankrupt them was to make them breach contracts and pay astronomical compensations.
With that thought, Yi Feng narrowed his eyes, his mind already formulating a plan.
Nie Xin, Shengde Company, since you dared to scam me, then wait for your doom.
As for Zhao Xingye, dealing with him, there are even more ways!
…
Meanwhile, at the Jiali Clubhouse Center.
Zhao Xingye and Nie Xin were enjoying a massage in a room.
“Hehe, Brother Zhao, I guess Yi Feng must be in a tight spot today!” Nie Xin, lying on the bed, expressed his comfort as a beautifully made-up female masseuse diligently massaged him.
“Not just in a tight spot. Once this really starts to ferment, Xifeng Electronics will be reported by various commercial bureaus and criticized all over the net.”
“By then, his store will have to close down, hehe!” Zhao Xingye laughed proudly.
“Indeed, Brother Zhao, great tactics!” Nie Xin flattered him.
Zhao Xingye turned to him and said with a smile, “That’s also thanks to your help. Without you, how could it have been possible?”
“I’ve transferred twenty thousand yuan to your account. Check it when you have time.”
“By the way, don’t rush back after this. There are other services upstairs!”
Hearing this, Nie Xin’s face lit up with joy, “Ah, thank you so much, Brother Zhao!”
———-
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